Return Policy
We desire to ensure that we make the best products. . We take pride in our merchandise and we want you to find satisfaction with your Wonder Collections purchase. If your candle or product is damaged, or not to your expectation, our return policy is outlined below or you can reach us at k@wondercollections.com. Please include a detail explanation, reference or order number and a picture of the damaged product to our email. . All products will be shipped within 5-7 days.

All Returns
Please contact us at k@wondercollections.com within 15 days of receiving your product to initiate a return. If 15 days have gone by since your purchase, unfortunately, we will not offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

Any item not in its original condition, damaged or missing parts for reasons not due to our error will not be accepted for return. We do not offer returns due to scent preferences or mistakes in the ordering process for which we are not at fault.

Refunds
When we receive your return, a received notification email will be sent to acknowledge your return. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Exchanges
We will only replace items if they are defective, the wrong order was mailed by us, or damaged due to our error. If you need to exchange it for the same item of a different size, send us an email at k@wondercollections.com

Shipping
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the refund will be the amount you pay for your product without the shipping cost.

Special Orders and Wholesale Orders
We do not accept returns for special orders or wholesale orders on all products.. We will only issue a refund or replacement if an item arrives damaged from transit. 

Wonder Collections

CONTACT INFO

 (222) 222.2222
613 Baltimore Ave, Lansdowne PA 19050
k@wondercollections.com

WONDER COLLECTIONS